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XML API Instructions (.zip) 2.5a Download
A2B Training Guide For Agents (.pdf) 1 Download
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FAQ
Airport TransfersHow do I make a booking on your website?
Airport TransfersWhat information do I need in order to book?
Airport TransfersHelp! I can’t find the route I want to book.
Airport TransfersI want to book 4 people when we arrive and 6 people to come back, how can I do this?
Airport TransfersHow do I pay for my transfer?
Airport TransfersI am having trouble paying for my transfer, how can I make payment?
Airport TransfersHow safe is it to use my credit/debit card on your website?
Airport TransfersCan I book a shuttle to my private villa?
Airport TransfersI need to be picked up from a different address/hotel how can I book this?
Airport TransfersCan I book a transfer with more than one stop?
Airport TransfersI want to book a transfer but the people travelling with me arrive on different flights, how do I book?
Airport TransfersCan I book a transfer that will stop and collect my keys for a private villa?
Airport TransfersCan I book a one way transfer to the airport?
Airport TransfersI want to book a one way transfer to the airport but I’m not taking a flight is this possible?
Airport TransfersDo I need to confirm the pick-up transfer from the airport?
Airport TransfersI have booked a one way to the airport. How do I find out my pick up time?
Airport TransfersDo I need to check my booking with you after I get my booking voucher?
Airport TransfersHow do I know my booking was successful?
Airport TransfersI did not get my transfer voucher, how can I obtain it?
Airport TransfersDo I need to take any paperwork with me when I travel?
Airport TransfersWhat do I need to know about booking infants or children?
Airport TransfersCan I book a child seat on to my booking?
Airport TransfersHow do I add on my bike/surfboard/golf bag etc to my transfer and how much does it cost?
Airport TransfersDo you cater for wheelchair users and people with disabilities?
Airport TransfersHow much luggage can I take with me?
Airport TransfersI need to amend the name of the person travelling with me how do I do this?
Airport TransfersHow long will the transfer take?
Airport TransfersWhere will I be dropped-off/picked-up from?
Airport TransfersWhat do I do once my flight has landed?
Airport TransfersHow long do I have to wait at the airport before the transfer departs?
Airport TransfersWhat happens if my flight is delayed or cancelled?
Airport TransfersI have had a hotel change, how do I let you know?
Airport TransfersThe airline amended my flight. How do I let you know?
Airport TransfersHow can I change my transfer booking?
Airport TransfersHow do I get my pick-up time for the departure Transfer?
Airport TransfersI checked your website for my pick up time and it says N/A why?
Airport TransfersI missed my flight can I still use my departure transfer?
Airport TransfersWhat do I do if I lose something on the transfer?
Airport TransfersHow can I cancel my booking and what are the costs?
Airport TransfersWhat do I do if I have a complaint?
Airport TransfersMy departure service hasn’t arrived! What do I do?
Airport TransfersHow do I know what kind of car I will be transported in?
Airport TransfersWhy can I not pick a hotel name from your drop down list?
Airport TransfersWhat time does your shuttle service leave the airport?
Airport TransfersWhich hotels do you drop off at in the resort I am traveling to?
Airport TransfersCan I use the shuttle to take me to a bus station?
Airport TransfersMy pick up time is showing when I book my private transfer, do I need to reconfirm my pick up again before I leave?
Airport TransfersWhat is my outbound flight number?
Airport TransfersWhat is my inbound flight number?
Airport TransfersWhat is a departure airport?
Airport TransfersWhat is the route/ timetable of the shuttle?
Airport TransfersHow can I book a transfer one way to the airport?

 
 
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