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Contact Us

Please check our FAQ Page for answers to your queries. If this doesnt help, feel free to email us.

Rate Enquiries: quotes@a2btransfers.com

New/Existing Booking Enquiries: admin@a2btransfers.com

Travel Agent Account Enquiries: sales@a2btransfers.com

After Travel Customer Queries: customerservices@a2btransfers.com

PLEASE NOTE - All queries are only to be sent via email and not posted to A2Btransfers.

Please note that our customer service department only operates from Monday to Friday. Should you have any urgent issues on a Saturday or Sunday please email our admin team at admin@a2btransfers.com

United Kingdom Branch Postal Address:

Suite 109, 14 Railway House
Chertsey Road
Woking
Surrey
GU21 5AH
United Kingdom

South African Branch Postal Address:

1st Floor, Chestnut Hill
62 Regency Drive
Route 21 Corporate Park
Irene Ext. 31
South Africa

Registered Address:

Drake Suite, Globe House
Lavender Park Road
West Byfleet
Surrey
KT15 3DY
United Kingdom

VAT Number : 869 2666 67
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Frequently Asked Questions
Airport TransfersHow do I locate my driver, vehicle or pick-up point?
Airport TransfersI cannot find my driver, vehicle or pick-up point on arrival?
Airport TransfersWill the transfer be direct or stop en-route.
Airport TransfersMy flight is delayed what do I do?
Airport TransfersMay I bring luggage for 10 months, although I’m just staying for a week?
Airport Transfers I want to cancel my booking, how do I cancel?
Airport TransfersCan I amend details on my booking?
Airport TransfersI am travelling to a private property and not to a hotel or apartment, can you help?
Airport TransfersI decided to book a holiday at last minute and need a transfer?
Airport TransfersIs it safe to book online?
Airport TransfersYour web site makes provision for Return Transfers FROM the Airport TO the location and FROM the Location back TO the Airport.
How do I go about Booking a Return Transfer FROM the Location TO the Airport and FROM the Airport back TO the Location?
Airport TransfersI have a disability and require that my wheelchair be catered for, will this be possible?
Airport TransfersHow do I View and Reprint a Clients transfer voucher/invoice on line? (Only applies to Travel Agents with an A2BTransfers account.)
Airport Transfers How do I amend a Booking On Line?
Airport TransfersWhat do I do if the wrong Resort has been Booked?
Airport TransfersWhy can I not Log Into the Amendment Tool to amend bookings on line?
Airport Transfers Why does the Web Site not allow me to amend a Booking On Line?
Airport TransfersWhy would a Booking be cancelled by A2BTransfers where I have not requested this?
Airport TransfersHow can I assist a client with getting their Pick Up time if they cannot get through to the Supplier in Resort to get this?
Airport TransfersWhy is the Pick Up time not available on your Web Site as the client travels in 6 days?
Airport TransfersWhat happens if I everything doesnt go according to plan?
 
 
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