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Now with more flexibility than ever before, you can amend bookings outside of 48 hours of the travel date online.

Should you wish to change any information on your booking please do this by visiting our website and clicking on ‘My Bookings’.

This link will only allow amendments (add additional passengers, upgrade your vehicle type, amend the name (we only take one lead booking name), change child ages, change all parts of flight arrival/departure times and dates, flight numbers/airline name and hotel/complex/ apartment name and address) and cancellations for bookings travelling up to 48 hours before (and not including) the date of transfer and you can also recall your transfer booking voucher.
To change the resort you will need to cancel and rebook. For additional extras, please visit our FAQ for further information.

If you have been booked by a travel agent, you will need to contact them directly to make the amendment on your behalf we will not be able to action amendments directly online or over the telephone.

If you are a travel agent please log in before trying to access a booking for your client

Our Opening Hours are (GMT):
Monday-Friday 09:00 - 17:30
Saturday 09:00 - 17:30
Sunday 10:00 - 16:00

Postal Address
1st Floor, West Lodge
Station Approach
West Byfleet
KT14 6NG

VAT Number : 869 2666 67

A2Btransfers take all customer service matters very seriously. If you are in resort please contact the supplier using the numbers located on the transfer voucher in order to allow them the opportunity to rectify your concerns.
Should steps taken by the supplier not resolve your concerns to your satisfaction our post trip complaint procedure is detailed in our terms and conditions. We request where possible that a post trip complaint is submitted within 28 days of your return travel date.
Complaint arising from failure to follow our terms and conditions such as not travelling with your voucher, non reconfirmation of transfer and incorrect information supplied at the point of booking will not be considered.
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Airport TransfersHow do I make a booking on your website?
Airport TransfersWhat information do I need in order to book?
Airport TransfersHelp! I can’t find the route I want to book.
Airport TransfersI want to book 4 people when we arrive and 6 people to come back, how can I do this?
Airport TransfersHow do I pay for my transfer?
Airport TransfersI am having trouble paying for my transfer, how can I make payment?
Airport TransfersHow safe is it to use my credit/debit card on your website?
Airport TransfersCan I book a shuttle to my private villa?
Airport TransfersI need to be picked up from a different address/hotel how can I book this?
Airport TransfersCan I book a transfer with more than one stop?
Airport TransfersI want to book a transfer but the people travelling with me arrive on different flights, how do I book?
Airport TransfersCan I book a transfer that will stop and collect my keys for a private villa?
Airport TransfersCan I book a one way transfer to the airport?
Airport TransfersI want to book a one way transfer to the airport but I’m not taking a flight is this possible?
Airport TransfersDo I need to confirm the pick-up transfer from the airport?
Airport TransfersI have booked a one way to the airport. How do I find out my pick up time?
Airport TransfersDo I need to check my booking with you after I get my booking voucher?
Airport TransfersHow do I know my booking was successful?
Airport TransfersI did not get my transfer voucher, how can I obtain it?
Airport TransfersDo I need to take any paperwork with me when I travel?

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Golfbookers LTD trading as A2Btransfers.com, 1st Floor, West Lodge, Station Approach, West Byfleet, KT14 6NG